TWOFEW respects your privacy and takes your personal information seriously. This Privacy Policy explains what information we may collect through the TWOFEW website, store pages, contact forms, newsletter signups, ticketing or booking inquiries, and related digital experiences, along with how that information may be used, stored, and shared.

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This policy applies to information collected through the official TWOFEW website and related pages operated for the band, including site features such as merchandise sales, newsletter signup, and promotional content.

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Information We May Collect

 

We may collect information you choose to provide directly, including:

Your name
Your email address
Your phone number
Your mailing or shipping address
Payment and order details connected to merchandise purchases
Booking, press, or business inquiry details
Any message you send through a contact form, email, or other submission field

We may also collect certain information automatically when you use the site, including:

IP address
Browser type
Device information
Pages visited
Time spent on the site
Referral links
Basic cookie or analytics data

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If you sign up for updates, enter a promotion, make a purchase, or contact the band or its representatives, that information may be stored so the request can be processed and future communication can be managed. The TWOFEW site currently presents newsletter signup, merch purchasing, and contact-oriented pathways, so those functions are reflected in this draft.

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How We Use Your Information

 

We may use your information to:

Send newsletters, announcements, tour updates, release news, or band-related promotions
Process merchandise orders and deliver customer support
Respond to booking, media, public relations, or general inquiries
Improve website performance, usability, and content
Monitor traffic, engagement, and basic audience trends
Protect the site against spam, fraud, misuse, or unauthorized activity
Comply with legal obligations when required

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We only use personal information where there’s a valid reason to do so, including fulfilling a request you made, managing a purchase, operating the website, communicating with you, or where you’ve given consent to receive updates.

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Newsletter and Marketing Communications

 

If you subscribe to the TWOFEW newsletter or opt in to marketing communications, you may receive emails about new music, live shows, merchandise, videos, media coverage, promotions, or other band news. The homepage currently includes a newsletter signup prompt.

You can unsubscribe at any time through the unsubscribe link in an email or by contacting the email address listed below.

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Even if you opt out of marketing emails, TWOFEW may still send service-related messages connected to an order, request, or support matter.

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Merchandise Orders and Payments

 

If you buy merchandise through the site, information related to your order may be collected to process payment, confirm the transaction, ship the item, and handle returns, replacements, or customer service if needed. The TWOFEW site currently offers official merchandise for sale.

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Payment details may be processed through third-party ecommerce or payment providers rather than being stored directly by TWOFEW. Where outside providers handle transactions, their own privacy policies and security practices may also apply.

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Booking, Press, and Business Inquiries

 

If you contact TWOFEW regarding booking, press, collaborations, publicity, or other business matters, the information you submit may be used to respond to your request and maintain related records. 

Cookies and Analytics

 

The site may use cookies, pixels, or similar tools to help the website function properly, remember preferences, understand traffic patterns, and improve the user experience.

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These tools may collect information about your device, browser, and how you interact with the site. Some cookies are essential. Others may support analytics, advertising, or embedded third-party features such as video, social, ticketing, or shop integrations.

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You can usually control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

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Sharing of Information

 

TWOFEW does not sell your personal information in the ordinary meaning of that phrase.

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Information may be shared when necessary with trusted service providers that help operate the website or support band operations, such as:

Website hosting providers
Email marketing platforms
Ecommerce providers
Payment processors
Shipping and fulfillment partners
Analytics providers
Advertising or social media platforms

 

Professional advisors or representatives supporting management, publicity, or business operations

Information may also be shared if required by law, to respond to legal requests, to protect rights or safety, or as part of a business restructuring, sale, or transfer involving the website or associated operations.

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Third-Party Services and Links

 

The TWOFEW website may include links or integrations involving outside platforms, including social media, streaming services, video platforms, ticketing tools, ecommerce tools, and embedded content. The homepage displays links to services such as Facebook, SoundCloud, Spotify, and YouTube.

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Once you leave the site or interact with a third-party feature, that provider’s own privacy practices may apply. TWOFEW isn’t responsible for the privacy or security practices of third-party websites or platforms.

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Data Retention

 

Personal information may be kept for as long as needed to:

Provide the services or information requested
Complete purchases and related support
Maintain records for business, legal, tax, accounting, or security reasons
Resolve disputes
Enforce site terms or protect the website and users

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When information is no longer reasonably needed, it may be deleted, anonymized, or securely archived where appropriate.

Your Choices and Rights

 

Depending on where you live, you may have rights related to your personal information, including the right to:

Request access to the personal information held about you
Request correction of inaccurate information
Request deletion of your information
Object to certain processing
Withdraw consent where consent was the basis for use
Request a copy of certain information you provided

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To make a privacy-related request, Contact Us. TWOFEW may need to verify your identity before completing certain requests.

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Children’s Privacy

 

The TWOFEW website is not intended for young children, and personal information should not knowingly be collected from children without appropriate parental or legal consent where required by law.

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If you believe a child has submitted personal information through the site, contact TWOFEW so the information can be reviewed and removed where appropriate.

Security

 

Reasonable administrative, technical, and organizational measures may be used to help protect personal information. Even so, no method of internet transmission or digital storage is completely secure, so absolute security can’t be guaranteed.

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International Visitors

 

If you access the site from outside the country where site operations or service providers are based, your information may be transferred to and processed in other jurisdictions. Those jurisdictions may have privacy laws different from the laws in your location.

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Changes to This Privacy Policy

 

This Privacy Policy may be updated from time to time to reflect changes in the website, legal requirements, band operations, store functionality, communications practices, or third-party services.

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Any updates will be posted on this page with a revised “Last Updated” date.

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